www.prolificresearchpaperwriters.com is willing to offer its products and services when you are of legal age and in acceptance to our terms and conditions as follows:
The Order Process
v Verification of the order. We reserve the right of re-checking the details of your order after you have made the payment. We do this to confirm whether the order’s requirements match with the details that you provided. In case of mismatch our Support Staff will consult with you in modifying the order.
v Volume of work. You reserve the right to get work that is of right volume. Our word count is 275 per page when double spaced and 550 per page when single spaced. In case of number of words/pages mismatch, you may request for free reformatting service.
v Changes of details in the order. The Customer in consultation with the Support Staff may change order details only when the writer has not yet started the work. No changes in order details can be made after the Writer has begun the job. www.prolificresearchpaperwriters.com will require the Customer to add compensation for the additional order details if they increase volume of the work.
v Resource materials. The Customer is required to specify the materials to be used for the order. In case the Customer needs specific resources to be used then s/he is required to provide them. For orders whose urgency is 24 hours and below, the customer should provide the instructions and any other materials within the first 1 hour. For orders whose urgency is 48 hours or more, the instructions and materials should be availed within the first 5 hours.
v Communication. We encourage our Customers to respond to us or to raise any matter as soon as possible. We use online chat, emailing services, and phone calls for communication. We are available 24/7.
Payments for Orders and Discounts
ü We start working on your order after we have received your payment.
ü The price for the order is calculated automatically on the order form according to our pricing. Custom services that are not on the order form may need the Customer to consult with our Customer Support team.
ü Orders can be paid via debit and credit cards, wire transfer, PayPal, or Dalpay.
ü We reserve the right of offering discounts to Customers at our own discretion. Customers need to consult with Customer Support for the right discount code.
ü The real amount of work needed to be done on your order can only be determined when manual review of your order is done. As such, the Company reserves the right to request for additional payment or time to complete the order after the order is received and evaluated. The Customer has the right to accept or reject our proposals.
Order Delivery Policy
The delivery policy is according to the time specified in the order, and the paid deadlines:
The work will be delivered by email or direct download from our site. Delivery time will be based on the deadline paid for (with the minimum being within twelve hours). The clock for delivery starts at the time the order is successfully accepted by and paid for at one of our authorized retailers.
Our Revision Policy
ü We revise papers free of charge if a revision is requested within a month/ 30 calendar days after it was delivered. Revisions requested after the revision deadline will be paid for or the Customer will place a new order requiring editing service.
ü We revise papers free of charge unless the revision instruction mismatch with the initial instructions for the order. The Customer may be required to make additional payment for the changes or may place an order requiring editing service.
· www.prolificresearchpaperwriters.com or our authorized retailers reserve the right to refuse service to anyone suspected of misusing our products or participating in academic fraud. We or our authorized retailers reserve the right to cancel any order at our own discretion under this policy.
· You may request a refund if the work sold has significant grammar or spelling errors, or clearly covers a different subject from the work ordered in the initial instructions and description. Otherwise all sales are final.
a)It is the customer’s responsibility to check his/her mail and download his/her work
b)We strive to offer best service to you but we will not be held accountable in case of any condition resulting from events that are beyond our control, that cause the product to be disrupted, corrupted or delayed;
c) In case of any queries, we will give our professional input to ensure that the queries are resolved in the most possible satisfactory manner.
Unclear Order Instructions
ü Because we work directly from your instructions they must be clear and precise. If your instructions are not clear and additional instructions are not provided in the required timeframe we cannot fulfill your order.
ü Be advised that once an order is completed any revision request must comply with the initial requirements and description. Any material changes from the initial instructions will be considered "editing". Editing is an additional service and the company will not conduct a free revision in that case.
ü Failure to meet the following schedule for provision of additional instructions if requested by us, according to the deadline paid for, will result in your order being cancelled. It is extremely important that you review your initial instructions to ensure that you have included all relevant information and details.
ü Deadline 10 days down to 48 hrs; additional instructions or requests must be received within the first five hours after order acceptance email.
ü Deadline 24 hrs or 12 hrs; additional instructions and all additional requests must be received within one hour of order acceptance email."
ü As is implied by the delivery policy above, the minimum timeframe for delivery of our services is twelve (12) hours from acceptance of the order by DalPay. Shorter deadlines/delivery timeframes are not permitted.